10 Questions to Ask Before Renting a Bounce House
Published 2025-12-05 ยท Buying Guide
Booking a bounce house rental seems simple โ but asking the right questions upfront saves you from day-of surprises. Here are the 10 most important questions to ask any rental company before you sign anything.
1. Are you insured, and can I see your certificate?
This is the single most important question. Any legitimate company can produce a certificate of insurance on request. If they can't, move on.
2. What's included in the price?
Ask specifically: Does the price include delivery, setup, teardown, and pickup? Some companies charge extra for delivery beyond a certain distance or for setup on hard surfaces. Get the full picture before you book.
3. How far in advance do I need to book?
Popular weekends โ especially spring and summer โ book up weeks in advance. Ask how far out you need to reserve and whether a deposit is required.
4. What's your cancellation and weather policy?
Life happens. Ask what happens if you need to cancel or if there's bad weather on the day. A good policy gives you a full refund or reschedule option for cancellations due to rain or wind.
5. What are the setup requirements?
Most bounce houses need a flat grass area of at least 20ร20 feet and access to a standard 110V outlet. Know your yard before you book so there are no surprises.
6. How do you clean your equipment?
Ask specifically how they sanitize between rentals. Look for companies that wipe down surfaces with disinfectant and air-dry before repacking.
7. What's the weight and capacity limit?
Bounce houses have maximum weight and occupancy limits. Know the specs so you can enforce them on the day.
8. Do you handle everything on the day?
Confirm that the company delivers, sets up, and returns to break everything down. You shouldn't be wrestling with stakes and blowers at your own party.
9. Do you have a generator or do I need power?
Some companies bring a generator; others need access to your outdoor outlet. Clarify this ahead of time to avoid running extension cords through your house.
10. What happens if something breaks?
Ask what their policy is if the inflatable develops a leak or the blower fails during your rental. Reputable companies have backup equipment or will provide a partial refund.
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